COVID-19 and Deliveries
Delivery services are up and running on schedule. However, there may be delays in your area due to local policies. At Savransky, we’re also taking additional precautions such as more frequent handwashing, cleaning our equipment and work areas more often, and the use of sanitizer before and after each delivery to guarantee the safety of our customers and team members.
What Does Your Order Include?
- Free shipping both ways—if you are not satisfied with your purchase for any reason, we offer free return shipping for domestic US orders.
- When you make a purchase from Savransky, each piece of jewelry comes with its own appraisal. As well, every certified center stone will come with its International Gemological Report.
- Elegant Savransky Packaging
- If you are not completely satisfied, we offer a money-back guarantee.
All Packages are Insured
Every item is fully insured. We deliver to home or business addresses only. No PO Boxes.
For added security, an adult signature is required for all Savransky items/orders.
Hold for Pickup & Delivery Options
If you are not home to accept delivery, or if your purchase is a gift, you may request that the package to be held at the shipping center. It will be held for up to five business days during which time you or your agent may retrieve it. The agent must be 21 years of age or older and must also present a valid driver’s license or government issued ID card. You may also have the package delivered to your place of business, or a friend of family member’s address. Please don’t hesitate to contact our customer service team with any questions you may have.
If you are not 100% satisfied with your purchase, you can return it for a full refund or exchange it within 30 days from the date of delivery.
Domestic Customers: We offer FREE return shipping for domestic orders (within USA). To request a return shipping label for your purchase, simply fill the Online Return Form. It could take up to one week to process refunds.
International Customers: For international returns, all shipping fees and insurance are the responsibility of the purchaser.
International Customs, Duties and Taxes
The local customs office of the destination country may attach customs fees, import duties, taxes, compliance fees and other such charges to your international order. Savransky Private Jeweler assumes no responsibility for any additional customs charges. Once your package arrives at customs, either our shipping agent or a customs official will contact you to arrange for the payment of any additional fees or charges.
Savransky Private Jeweler has no control over the estimated duty and tax rates cited in the table below. The actual amount charged by customs may differ from place to place. Therefore, please contact the destination country's customs office for more information.