FAQ's

Frequently Asked Questions -Savransky Private Jeweler

Are your diamonds and gemstones natural or have they been “enhanced?”

Our entire inventory of diamonds and gemstones is 100% natural.

Will I have to pay for an appraisal?

No. When you make a purchase from Savransky each piece of jewelry includes its own appraisal. As well, every certified center stone and/or piece ofjewelrywill come with its International Gemological Report.

What are conflict or ‘blood’ diamonds?

We absolutely do not deal in conflict/blood diamonds — guaranteed. In fact, we are huge supporters of the Kimberley Process Certification Scheme. You can learn more about it here https://www.kimberleyprocess.com/en/what-kp

What if I find a setting I like but prefer a different gemstone?

No worries! Every piece of jewelry we offer is customizable

What if the size is wrong?

In that case, simply contact us via email at info@savranskyprivatejeweler.com or give us a call at 831.250.6724. We offer 24/7 live support for your convenience.

How much will it cost to have a piece of jewelry engraved?

Savransky Private Jeweler offers free engraving. Simply email thedetails to us at the email address listed above.

How much will it cost to ship?

Shipping is free within the United States. We currently ship to 56countries. Please inquire for a specific area.

We ship via Fed Ex or DHL, door-to-door. A signature will be required upon receipt of package.

We ship via Fed Ex or DHL, door-to-door. A signature will be required upon receipt of package.

Will there be customs charges or taxes that I will have to pay?

Regrettably, Savransky Private Jeweler has no influence where another country’s import fees, duty taxes surcharge fees or VATS are concerned. The exact amount will vary by location. Please consult your local customs office for specific information

Do you offer a layaway plan?

Yes, we do! Just pay 10% down and the remaining balance within 12 months. For your convenience, we also offer Split It which allows you to pay for your item(s) in 12 easy installments, interest free. Just select “Split It” during your check out. No credit application is involved.

Which methods of payment does Savransky accept?

We accept PayPal, American Express, MasterCard, Visa, and wire transfers

What if I change my mind? Can I get a refund?

Yes, deposits made online are refundable.

What if the person for whom I purchased a piece of jewelry doesn’t like it? May I return it?

Yes, if you make a return request within 30 days of purchase. Learnmore about our return and refund policies here https://savranskyprivatejeweler.com/policies/refund-policy

Where is your jewelry made?

Our jewelry is manufactured in Tel Aviv, Israel.

Do you have a physical store/showroom that I can visit?

No, instead we offer only a virtual showroom not only for health reasons, but in order to maintain reasonable prices for our clientele. Rather than put money into building a brick & mortar store, hiring and paying employees, we opted to keep the cost of our jewelry down and raise our level of customer service and convenience. However, some of our collections are featured on selected cruises, worldwide.

Where can I read some customer reviews?

Here is a link to our Review Page: Happy Customers – Savransky Private Jeweler