My experience working with Hanan was superb! He makes your purchase to order with love and attention to every detail. He is very responsive and works closely with you to explain the process, selection of stones and materials, etc. He uses only top quality gems and diamonds. No cloudy or enhaced stones here! The result is a stunning black & white pendant that I will treasure. Do not hesitate to order from Hanan. He is a talented crafts person and moreover, a lovely person inside and out!